Introduction

• Welcome to Bluefin Infotech.
• These Terms and Conditions govern your use of our services, products, and website.
• By engaging with our company, you agree to comply with these terms.

Services Offered

• We provide IT solutions, including networking, system sales and services, security solutions, cloud services, and product sales.
• Services are provided as per agreements made with clients.

Pricing and Payments

• Pricing for services and products will be shared upon request or as per agreed quotations.
• Payments must be made as per the payment schedule mentioned in the invoice.
• Delayed payments may result in service suspension until dues are cleared.

Product Sales and Warranty

• All hardware and software sales are subject to manufacturer warranties.
• We do not cover damages due to mishandling, unauthorized modifications, or external factors.
• Return and exchange policies vary based on product type and brand policies.

Service Agreements

• IT support and maintenance services are provided as per service-level agreements (SLAs).
• Any additional work outside the agreed scope will be billed separately.

Limitation of Liability

• Bluefin Infotech is not responsible for any loss of data, business interruptions, or damages resulting from system failures, cyberattacks, or third-party services.
• Clients are responsible for securing backups and ensuring compliance with security guidelines.

Confidentiality & Data Protection

• We respect client confidentiality and will not disclose sensitive business information to third parties unless required by law.
• Clients must ensure their IT security policies align with industry best practices.

Third-Party Services

• We may provide or resell third-party software and internet services, but we are not responsible for the performance or policies of third-party providers.
• Clients must adhere to third-party licensing agreements.

Termination of Services

• Either party may terminate the agreement with prior notice as per contractual terms.
• Termination due to non-payment or policy violations may result in immediate suspension of services.

Amendments

• Bluefin Infotech reserves the right to update these terms periodically.
• Continued use of our services implies acceptance of any revised terms.

Governing Law

• These Terms and Conditions shall be governed by the laws of India.
• Users are advised to review them periodically for updates.
• For any inquiries, please contact us at:
  
• Email: contact@bluefin.co.in
• Phone: +91 96007 71632